Thursday Sessions

Session A : 10:15am – 11:00am

A10. Internal Customer Service Assessment of Cataloging, Acquisitions, and Library Systems  |  Handout
Location: Library 0012, Lower Level

Rebecca L. Mugridge, Kate Latal, Nancy Poehlmann & Wendy West, University at Albany, SUNY
The Technical Services and Library Systems Division of the University at Albany Libraries conducted an internal customer service survey to gauge customer satisfaction with its services. Survey results demonstrated that customer surveys are a valuable assessment tool. Technical services and library systems units should use this tool to identify whether customers are satisfied with the services provided, whether the services are still needed, whether additional services are needed, and more. This presentation provides an approach to conducting a customer service survey, an analysis of potential benefits, and a survey instrument that others could adapt to use in their own libraries.

A11. Between Pollock and Paint by Numbers: Non-standard teaching with standardized learning outcomes at SUNY New Paltz
Location: Library 0001, Lower Level

Anne Deutsch & Madeline Veitch, State University of New York at New Paltz
How do you balance the need to ensure consistency across information literacy instruction (ILI) sessions with the need for librarians to maintain creative license? Teaching librarians created a curriculum for mandatory composition I and composition II ILI sessions. They first developed standardized student learning outcomes and assessment tools. How those outcomes were addressed was up to the individual librarian. Each composition I session concluded with an assessment administered through Qualtrics and Composition II sessions were preceded with a similar assessment. Data from over 700 students, a survey of instructors, and feedback from teaching librarians will be synthesized to refine the curriculum.

A12. Making Knock-Out Tutorials!
Location: Student Services Building, Red Room
Angela Ecklund, MLA International Bibliography & Elizabeth Jardine, LaGuardia Community College, CUNY
Does your library want to produce creative and educational video tutorials yet needs them to be polished and consistent no matter who does them? Learn how to leverage the latest technology and early decisions to make your job easier and your tutorials stunning. Put point-and-click demonstrations into context and teach concepts that can be used even after database interfaces change. We will show some common problems encountered in making tutorials and will call on our audience to spot the mistakes and suggest remedies on their way to creating a knock-out tutorial!

A13. Competency-based Community Driven Professional Development for Librarians
Location: Library 1004C, First Floor
Lisa Raposo, SUNY System Administration
Professional development leaders from SUNYLA, SCLD, and SUNY System Administration joined together in an effort to create the Certificate Program Innovative Library Services through Technology, to assist librarians in planning a well-articulated, systematized path for professional development. Learn how this group worked to create a standard curriculum for librarians intended to increase the capacity of librarians to projects and new initiatives in a consistent and reliable manner. This competency based certificate leverages expertise throughout the SUNY, documents knowledge and skills, and allows for better professional development planning for campuses.

A14. Adding More Value to your Library Collection: Niche Databases and Unique Archive Products
Location: Library 0002, Lower Level

Jim Kropelin, EBSCO
Join EBSCO Information Services for a session to learn about new databases and upgrades to existing databases.  Quickly add many new titles in full text, as well fill in gaps with newly released subject-specific databases.  Newly-released and full-text upgrade databases include: Arab World Research Source, Chinese Insight, Philosopher’s Index with Full Text, Historical Abstracts with Full Text and America: History & Life with Full Text, CINAHL Complete, MEDLINE Complete, Music Index with Full Text, Rock’s Back Pages and more.  We will also discuss newly released ebook collections covering Business, Nursing, Education, Religion and History.  One-time money?  We have many new affordable archives from the American Antiquarian Society, ATLA, Forbes, Businessweek, Fortune and many others.

A15. Content Strategy: The care and feeding of library websites
Location: Library 1014, First Floor

Emily Mitchell, State University of New York at Oswego
Have you ever stumbled across an out-of-date library webpage that no one even realized existed? Wondered why so much of your website goes unread? Ripped out your hair trying to figure out how one person can possibly do a good job of managing all of the library’s zillion webpages? Come learn about content strategy: the best practices that will help you transform your website into a useful and timely masterpiece. We’ll talk about the content strategy quad (substance, structure, workflow, and governance) and more–plus how we’re doing this at Oswego.

A16. The Secret Art of Patron Driven e-book Acquisition: A snapshot of cost and control
Location: Library 0014, Lower Level
Dana Longley, SUNY Empire State College
Empire State College has been using the ProQuest ebrary system for e-book patron-driven acquisition since September 2013. This presentation will discuss the PDA model as a whole, in the context of our experiences with ebrary’s system. This will include an analysis of impacts on budget, ILL, collection development, usage, and how this model (and our implementation of it) has evolved over our time.

Session B : 11:15am – 12:00pm

B20. Managing Research Data: How two SUNY librarians are leading the way
Location: Library 1014, First Floor
Trevor Riley & Jessica Clemons, New York State College of Ceramics at Alfred University
Data management is a hot topic across the sciences. While constantly producing and using data, many graduate students and faculty are not equipped to deal with changing funding requirements, ethical concerns, long term access, and preservation of data. Questions of best practices exist a on number of topics such as what data to share, choosing a platform, and the inclusion of supplementary documentation. The presenters will share their experience of working with students and faculty in developing a better understanding of data management. They will also cover changes to funding requirements in recent years and examine data management planning.

B21. Designing Collaborations: How librarians & faculty can encourage student learning using group multimedia spaces
Location: Library 0012, Lower Level

Christine Faraday & Marsha Spiegelman, Nassau Community College, SUNY
Does your Library lack a dynamic area for group work? Have you ever been frustrated by multimedia assignments given by well-meaning faculty? Learn how the NCC Library addressed these issues thanks to a 2013 Tier 1 Innovative Instructional Technology Grant. The NCC Library was able to create a Collaborative Student Space (CSS) with a media:scape mini, circulating laptops and an online booking calendar for that space. Starting with a single Art class, we partnered with faculty who assigned creative and collaborative work to provide them with exclusive access to the CSS. This produced motivated students for faculty and new connections for librarians. Learn from our successes, set-backs and future plans as we strive to enhance student learning and engagement through the collaborative use of technology in the Library.

B22. Teaching Information Literacy through “Un-Research”
Location: Student Services Building, Red Room

Allison Hosier, University at Albany, SUNY
Students who write essays on research topics in which no outside sources are cited and accuracy is treated as negotiable generally should not expect to receive good grades, especially in an information literacy course. However, asking students to do just this was the first step in the “un-research project,” a twist on the annotated bibliography assignment that was implemented with promising results in Spring 2014. The goal of the project was to lead students toward a more thoughtful choice of sources in their research. Learn how ideas from the project can be used in a variety of instructional situations.

B23. What is Success and Have We Achieved It? Information literacy at Suffolk County Community College
Location: Library 1004C, First Floor

Jennifer Farquhar and Susan P. Lieberthal, Suffolk County Community College, SUNY
Suffolk County Community College (SCCC) conducted a multiple-year assessment of our active information literacy program. The IL committee worked with librarians, directors and the Office of Planning and Institutional Effectiveness to plan, implement and evaluate each level of our scaffolded program. Success has led to increased requests for one-shot instruction sessions, and requests to have our one-credit Research Essentials course become a prerequisite for diverse programs. How do we respond to these requests and keep up our momentum? How does it impact our status and value at the college? And, what does it mean within the new ACRL IL framework?

B24. Flipster, PlumX, YBP, and Unique Partnerships from EBSCO: Latest Updates
Location: Library 0002, Lower Level

Jim Kropelin, EBSCO
Join EBSCO Information Services for a session to learn about Flipster, Plum Analytics, update on recent news about EBSCO and YBP, and the Curriculum Builder add-on for EDS. We will also discuss our new partnerships with Medcom Nursing Videos, My Heritage Library, Rosetta Stone and Reference USA.

B25. The Art of Usability Testing: The guerilla method
Location: Library 0001, Lower Level

Laura Evans & Benjamin Andrus, Binghamton University, SUNY
Guerrilla usability testing is a quick, cheap, and effective way of performing a usability study of a library’s website. The guerrilla method involves seeking out users in their native environment, asking them to perform a specific task using the library’s website while under observation, and then sending them on their way with a reward for their efforts. This session will demonstrate how Binghamton University Libraries used the guerrilla style of usability testing to successfully gather a large amount of usability data from a diverse pool of users, providing valuable feedback about our website.

B26. To Weed or Not to Weed: What we learned from a 2-year collection-wide weeding project
Location: Library 0014, Lower Level

Cori Wilhelm & Jess Spooner, Canton State University of New York
In spring 2013, we began work on a collection-wide weeding project at Southworth Library Learning Commons, with little idea of the magnitude of such a task. Over the past two years, we’ve learned what works and what doesn’t, how to engage faculty in the weeding process (and how to limit their engagement when needed), exactly how to physically remove thousands of books from a collection, and what to do with them after.

Session C : 2:00pm – 2:45pm

C30. Renovating a Community College Library for the 21st Century Learner
Location: Library 0012, Lower Level

Sarah Conrad Weisman, Amy Dibble & Erin Wilburn, Corning Community College, SUNY
In 2014, the CCC Library underwent a gut renovation and expansion, its first renovation since it was built in 1964. We will discuss the project planning process, collaborating with campus constituents, architects and contractors, moving and storing the book collection, projecting out shelving and display needs, operating a temporary library, and more. We will share positive experiences, trials and tribulations, and lessons learned throughout.

C31. Creating Digital Projects: A collaborative approach
Location: Library 1004D, First Floor

Mike Magilligan & Michelle Currier, Canton State University of New York
In this presentation Canton Librarians will discuss their collaborations with faculty in designing engaging classroom projects that challenges students to create original digital content in both poem and music. Utilizing their mobile iPad classroom program, Canton Librarians have paved a new path of teaching digital literacy skills in the graphic arts and humanities disciplines that transcend the traditional model. This interactive workshop will allow for attendees to learn some of the iPad applications that facilitate this interdisciplinary approach to teaching and learning.

C32. SUNY Information Literacy Portal: Sharing locally created and curate content across institutions
Location: Library 0001, Lower Level

Logan Rath, The College at Brockport, SUNY; Jessica Clemons, College of Environmental Science and Forestry, SUNY; Katie DeRusso, SUNY Cobleskill; Carleen Huxley, Jefferson Comunity College, SUNY & Alice Wilson, Monroe Community College, SUNY
When OPEN SUNY was announced, librarians from around the state met to discuss how to support teaching and learning in an online environment. As a result of that meeting, a group was formed to work on organizing peer-reviewed information literacy content that could be reused and redistributed at all SUNY institutions. Funded by in IITG in 2014, this presentation will demonstrate the power of SUNY library systems and how we support synchronous and asynchronous learning environments.

C33. Partners in Teaching and Learning: Peer research tutors in the library and across campus  | Handouts 1 2 3 4
Location: Library 1014, First Floor

Glynis Asu & Lisa Forrest, Hamilton College
Students can play a unique role in the development of information literacy skills among their peers. Hamilton College’s Peer Research Tutor program, established in the fall of 2014, provides peer-to-peer information literacy support reaching far beyond the walls of the library. Serving as “first-tier” support at the desk, Research Tutors also develop and deliver information literacy workshops, create new bridges between their fellow peers and liaison librarians, and serve as information literacy ambassadors across campus. Learn how to establish your own Research Tutor program, and hear about the challenges and surprises we’ve discovered along the way!

C34. Introducing Scopus Across the SUNY System
Location: Library 0002, Lower Level

Joseph Krongold, Elsevier 
SUNY has recently reached an agreement to provide system-wide access to Scopus, the largest abstract and citation database of peer reviewed literature. Scopus is a valuable resource for students, faculties and administrators. This session will cover some of the key features of Scopus, the plan to roll out Scopus across the system and the different ways in which Scopus can be of value to the diverse institutions that make up SUNY.

C35. One Bib to Rule Them All-Phase 2 or 57 to 1: What are the Odds?  |  Handout 1  |  Handout 2
Location: Student Services Building, Red Room

Maureen Zajkowski & Maggie Horn, SUNY OLIS
At the June 2014 SUNYLA Conference, representatives from the Shared Catalog and Authorities Task Force, and the OLIS reported on work done in support of developing a test environment for the SUNY One Bib/Shared Catalog Proof of Concept (POC). Fall 2014 was the target date to begin data migration for this project. The work done in fall 2014, referred to as “Phase 1” of the POC, involved the loading of OCLC master records and the merging of data associated with 12 POC campuses. While there is still testing underway and more functionality that has not yet been addressed, there has been success on the activities that have been completed. Starting in January 2015 the OLIS and ITEC began planning “Phase 2” of the POC to merge data from all 57 campuses. Come join us as we share the challenges of this process, what we are learning, and impacts this will have if we move forward with this project to production.

C36. Fulfilling Unmet Research Needs: Journal Use in BrowZine
Location: Library 0014, Lower Level
Ted Tyson, BrowZine
Browsing and reading journals has historically been equally important to the research process as searching for and retrieving articles. In the digital age, however, nearly all library services have focused entirely on search. Please join us to learn how hundreds of academic libraries are using BrowZine to reclaim the browsing experience and in doing so, providing an entirely new way for patrons to find, use and stay current with the library’s e-journals. In this session, you will see a live demonstration of BrowZine, learn why researchers find it an indispensable service, and get a first look at upcoming initiatives, including BrowZine for the web.

Session D : 3:00pm – 3:45pm

D40. Reading the Room: Assessing user needs and setting priorities in an undergraduate library
Location: Library 1014, First Floor

Robyn Reed, Courtney Seymour & Trevor Martin, Union College
We have significant data that suggest students would like to see prime library real estate and monetary resources going to the creation of innovative study environments and the installation of some sort of in-house caffeine dispensary. Other stakeholders would like to see these resources used for exhibiting distinctive Special Collections, including showcasing artwork; or deployed to reinforce the zeitgeist that is the maker movement. How do librarians set priorities in the era of dwindling analog collections and competing space philosophies? How we use data gleaned from focus groups, user suggestion forums, and survey instruments will be key to creating a harmonic balance between user needs and ever-changing trends in the library profession. This presentation will help participants to “read the room,” that is, we will examine a variety of assessment tools to measure user needs and we will share some examples of our success.

D41. The New(ish) Librarian Support Group
Location: Library 0001, Lower Level

Michelle Bishop, State University of New York at Oswego; Leah Galka, Buffalo State College, SUNY; Lisa Czirr, SUNY Cortland; Sara Parme, SUNY Fredonia
New tenure-track librarians have a lot on their plates. Seasoned colleagues and mentors offer helpful advice and support. However, the pressures and demands faced by new librarians are usually better understood by their newly hired peers. This panel of four new-ish librarians will discuss their struggles navigating the political work landscape, balancing self-promotion and self-preservation, collaborating with faculty, and developing instructional expertise. Be prepared to participate in this interactive sharing and exploration of effective strategies to support the successful transition and professional development of newer librarians.

D42. On-again, off-again: Same course, different contexts
Location: Library 0012, Lower Level

Greg Bobish, University at Albany, SUNY
Recently the presenter had the opportunity to teach the same course first online, and then in-person. Using the same course project, the same exercises, and the same discussion topics in each section provided the chance to directly compare student engagement in both contexts. This presentation will describe several of the assignments used in the course, how they worked or didn’t, and what changes had to be made to adapt the coursework for online or in-person instruction. The presenter will also address the new Framework for Information Literacy as it pertains to specific course exercises.

D43. Engage! Creative and Practical Strategies for Capturing Students’ Attention in Information Literacy Sessions
Location: Student Services Building, Red Room

Stephanie Herfel Kinsler &  Andrea Laurencell Sheridan, SUNY Orange
Librarians face an enormous challenge when it comes to engaging students in a one-shot sessions or embedded classes. Due to a variety of factors, students do not always recognize the value in learning information literacy skills. Learn simple techniques and maybe even discover a new way of thinking about your teaching that will help you do CPR on “dead fish” students and draw them into your lesson. A brief literature review of student engagement books and articles will be provided. A SUNY Orange librarian and an English professor team up to demonstrate and discuss specific methods and overall teaching pedagogies to help breathe life into your information literacy classes.

D44. Text and Data Mining Research
Location: Library 0002, Lower Level

Ray Abruzzi, VP and Publisher of Gale Digital Collections
This presentation will highlight aspects of Gale’s new program to support text and data mining research in literature and the humanities. The challenges and opportunities TDM present to libraries and librarians will be discussed, particularly around how to manage access to and store data, how to archive project outcomes, and how to assist both sophisticated and novice researchers in undertaking successful data mining projects. Ray will also be demonstrating tools currently available in Gale primary source collections, as well as describing Gale’s current and future services related to TDM.

D45. Preliminary Findings: A comparative study of user- and indexer-assigned subject terms
Location: Library 0014, Lower Level
Hannah Marshall, Cornell University
In this study, art history and classics students were asked to perform descriptive tasks for art images from Cornell University Library’s images for teaching collection. The descriptive terms that they assigned to the images were recorded and compared to the existing descriptive metadata for those images. Correspondence between the existing metadata and the participant-assigned subject terms will be analyzed and coded in an effort to assess the retrieval utility of the images, gain insight into the search behaviors of users with art historical training, and determine the level of correspondence between users and indexers about subject analysis in images of artworks. The study is also designed to determine, through the use of a variable group, the degree to which priming participants with questions about the image at hand affect the nature and content of their responses. Data collection is currently underway and preliminary results will be available in the spring.

D46. Art in Communication and Marketing of Libraries
Location: Library 1004D, First Floor

Elizabeth Jean Brumfield, Prairie View A&M University
For libraries to stay relevant they must continue to communicate their worth through marketing and public relations. Librarians are often called upon to create publicity materials, newsletters, flyers, etc. These all require some knowledge and skill using artistic techniques. This presentation will discuss ways librarians can use their creativity to market their library programs in print and electronic forms.


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